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Terms and Conditions

The products and services that feature on Charm Arabia are offered to you by

Charm Arabia OÜ. Charm Arabia OÜ is a registered company in Estonia. 

Charm Arabia OÜ, Järvevana tee 9-40, Tallinn, Estonia. Tell:  + 372 684 1400

Charm Arabia (from here on referred to as ‘we’, ‘us’ or ‘our’) is happy to hear from all our users (from here on referred to as ‘you’ or ‘your’) and address any questions, queries or complaints not already answered in this document. Just email us at or charm with our Customer Service team on Facebook Messenger 

By using the site, even if you are browsing and have not registered, you acknowledge that you consent and agree to and will abide by these Terms and Conditions, so please read them very carefully. As with all our other policies, these terms and conditions and any other matter connected to ordering on Charm Arabia are governed by the Estonian law.

Please revisit our Terms & Conditions policy regularly as they are subject to change without us directly informing you. Only the most recent version of our Terms & Conditions is accessible from Charm Arabia, and the most recent version supersedes all previous Terms & Conditions published by us.

Using Charm Arabia

By using Charm Arabia, whether or not you are a registered user, you consent, agree and confirm the following:

    1. You agree to indemnify us and all our directors, employees and agents from any claims, actions or demands resulting from you breaching these Terms and Conditions or misusing Charm Arabia.
    2. You agree to the terms set out in our Privacy Policy, our Delivery Policy, our Returns Policy, our Terms of Sale and all the Terms & Conditions in this document.
    3. You agree that we are not liable, as far as we are legally able to be, for any losses resulting from:

–          Your incorrect use or misuse of Charm Arabia

–          Unauthorized access to your transmissions or data

–          The content, statements or conduct of third party individuals (including registered Charm Arabia users), organizations, whether or not they operate on Charm Arabia.

  1. You agree that once a product is delivered by us and accepted by you, we no longer hold any liability or obligation.
  2. You agree that we have the right to terminate your registration on Charm Arabia without providing you with a reason. This will generally only be due to a breach of these Terms & Conditions or an extended period of inactivity. We will not be held responsible for the results of our termination of your account.
  3. All users of Charm Arabia agree that they will not use Charm Arabia for their own commercial purposes unless they receive written permission from us to do this.
  4. You agree not to reproduce any text, images, software, graphics, sound, page layouts or designs, including trademarks, service marks and patents that appear on Charm Arabia unless you have our written permission to do so.
  5. You agree you will not sell or charge any service fee for access to Charm Arabia by any other person.
  6. Charm Arabia reserves the right to withdraw any service, facility or product range that we currently offer our customers or will offer in the future. We also reserve the right to change the prices of any items or services.
  7. Charm Arabia reserves the right to run advertisements and promote any product or service and allow any individual or organization to promote any product or service on Charm Arabia, providing that they have our written permission.
  8. We do not endorse and are not responsible for the content or availability of any third party sites which we feature links to.
  9. Users may have to register in order to make purchases on Charm Arabia or contribute to the community forums. By completing the registration process, you are confirming that you are 18 years old or above or using this site with the permission of your legal guardian.
  10. It is the responsibility of users to inform us if you become aware that anyone is using your account name and password without your permission. It is your responsibility to keep your account name and password safe as you are fully responsible for all activities that take place under your username and password.
  11. No information posted anywhere on Charm Arabia is intended to be a substitute for medical or professional advice of any kind. Always consult a health professional before you act on any suggestions you read on Charm Arabia.

Making purchases on Charm Arabia

  • To the extent that it is legally possible for us to do this, we offer no warranty that Charm Arabia will:

–          Fulfill your requirements, both in terms of the product information we provide and the product itself.

–          Provide you will error free information about any product or service.

–          Correct any inaccuracies that we are alerted to.

  • As stated in our Terms of Sale, we accept no responsibility for the accurate display of product information, photographs, customer reviews, prices or delivery times. If a price is found to exceed the price stated when you agreed to the sale, we will obtain your written consent to the revised price before charging you for the item. By using Charm Arabia, you are accepting our full Terms of Sale, so please read these carefully.